Effective Date: December 01, 2024
Last Updated: December 10, 2024
Effective Date: December 01, 2024
Last Updated: December 10, 2024
CX100 Privacy Policy
CX100 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.cx100.com) and interact with our services. It also outlines your rights and how you can exercise them. By accessing or using our Site, you agree to the terms of this Privacy Policy.
1 // Information we collect
We collect the following categories of information from users of our website:
1.1 Personal Information (Provided by You)
Name, email address, phone number, and any other information you provide through our contact forms, email correspondence, or when you create an account.
Payment information when you make purchases or payments for services.
1.2 Automatically Collected Information (Usage Data)
IP address, browser type, device type, operating system, and other technical data when you access our website.
Payment information when you make purchases or payments for services.
1.3 Cookies and Tracking Technologies
We use cookies, beacons, tags, and other tracking technologies to improve user experience, analyze traffic, and support security.
For more information on cookies and how you can control them, please see Section 7 (Cookies and Tracking).
2 // How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide, maintain, and improve our services and products.
Service Delivery: To provide, maintain, and improve our services and products.
User Communication: To respond to inquiries, requests, and support issues.
User Communication: To respond to inquiries, requests, and support issues.
Marketing and Updates: To send information on promotions, updates, and new services (only where you have opted in).
Marketing and Updates: To send information on promotions, updates, and new services (only where you have opted in).
Legal Compliance: To comply with legal, regulatory, and contractual obligations.
Legal Compliance: To comply with legal, regulatory, and contractual obligations.
Fraud Prevention and Security: To detect, investigate, and prevent fraudulent or malicious activity.
Fraud Prevention and Security: To detect, investigate, and prevent fraudulent or malicious activity.
We will only process your personal data when there is a legal basis to do so, such as:
When you have provided consent.
When processing is necessary to fulfill a contract.
When processing is required to comply with a legal obligation.
When processing is in our legitimate interests and does not override your rights.
3 // Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following situations:
Service Delivery: We may engage trusted third-party providers (like cloud hosting, payment processors, and customer support platforms) to perform services on our behalf.
Service Delivery: We may engage trusted third-party providers (like cloud hosting, payment processors, and customer support platforms) to perform services on our behalf.
Legal Compliance: We may disclose information to comply with legal obligations or to respond to lawful government requests.
Legal Compliance: We may disclose information to comply with legal obligations or to respond to lawful government requests.
Business Transfers: If CX100 is involved in a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
Business Transfers: If CX100 is involved in a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
With Your Consent: If you opt-in or consent to any other sharing arrangement.
With Your Consent: If you opt-in or consent to any other sharing arrangement.
These third parties are contractually obligated to maintain the confidentiality of your information and are only permitted to process data on our instructions.
We will only process your personal data when there is a legal basis to do so, such as:
When you have provided consent.
When processing is necessary to fulfill a contract.
When processing is required to comply with a legal obligation.
When processing is in our legitimate interests and does not override your rights.
4 // Your Rights and Choices
Depending on your jurisdiction (such as GDPR in the EU or CCPA in California), you may have certain rights over your personal information, including:
4.1 Your Rights Under GDPR (for EU Users)
Access: Request access to your personal data.
Access: Request access to your personal data.
Correction: Request correction of inaccurate or incomplete data.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data.
Erasure: Request deletion of your personal data.
Restriction: Request restriction of data processing.
Restriction: Request restriction of data processing.
Data Portability: Request a copy of your data in a portable format.
Data Portability: Request a copy of your data in a portable format.
Objection: Object to data processing for marketing purposes.
Objection: Object to data processing for marketing purposes.
4.2 Your Rights Under CCPA (for California Users)
Right to Know: Request information about the personal data we have collected, sold, or disclosed about you.
Right to Know: Request information about the personal data we have collected, sold, or disclosed about you.
Right to Delete: Request that we delete your personal data, subject to exceptions.
Right to Delete: Request that we delete your personal data, subject to exceptions.
Right to Opt Out of Sale: Opt out of the sale of personal information.
Right to Opt Out of Sale: Opt out of the sale of personal information.
Non-Discrimination: You have the right to not be discriminated against for exercising your rights.
Non-Discrimination: You have the right to not be discriminated against for exercising your rights.
To exercise any of your rights, you can contact us at info@cx100.com. We will respond to all verified requests within the timeframes required by law.
5 // Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we will delete or anonymize it in a manner consistent with industry best practices.
If you would like your information to be deleted, please contact us at info@cx100.com.
6 // Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and secure servers.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
If you suspect any unauthorized access to your information, contact us immediately at info@cx100.com.
7 // Cookies and Tracking Technologies
We use cookies and other tracking technologies to:
Recognize your device and browser.
Recognize your device and browser.
Improve website functionality and usability.
Improve website functionality and usability.
Track how users interact with the website for analytics purposes.
Track how users interact with the website for analytics purposes.
You can control or block cookies using your browser settings. However, please note that blocking cookies may impact the functionality of the Site.
8 // Children's Privacy
Our website is not directed at children under 13, and we do not knowingly collect information from children. If we become aware that we have inadvertently collected personal information from a child, we will delete it.
If you believe a child has provided us with their personal information, please contact us at info@cx100.com.
9 // International Data Transfers
If you are located outside of India, be aware that your information may be transferred to and processed in countries that may not provide the same level of privacy protection as your jurisdiction. We take steps to ensure that adequate safeguards are in place, such as standard contractual clauses.
10 // Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting. The "Effective Date" at the top of this policy will be updated accordingly.
We encourage you to review this Privacy Policy periodically to stay informed. Your continued use of our Site after changes are posted constitutes your acceptance of the revised terms.
11 // Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, you may contact us at:
Email: info@cx100.com.
Data Protection Officer (DPO): dpo@cx100.com.
We will review and respond to all inquiries in a timely manner.
Effective Date: December 01, 2024
Last Updated: December 10, 2024
CX100 Privacy Policy
CX100 ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website (www.cx100.com) and interact with our services. It also outlines your rights and how you can exercise them. By accessing or using our Site, you agree to the terms of this Privacy Policy.
1 // Information we collect
We collect the following categories of information from users of our website:
1.1 Personal Information (Provided by You)
Name, email address, phone number, and any other information you provide through our contact forms, email correspondence, or when you create an account.
Payment information when you make purchases or payments for services.
1.2 Automatically Collected Information (Usage Data)
IP address, browser type, device type, operating system, and other technical data when you access our website.
Payment information when you make purchases or payments for services.
1.3 Cookies and Tracking Technologies
We use cookies, beacons, tags, and other tracking technologies to improve user experience, analyze traffic, and support security.
For more information on cookies and how you can control them, please see Section 7 (Cookies and Tracking).
2 // How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To provide, maintain, and improve our services and products.
User Communication: To respond to inquiries, requests, and support issues.
Marketing and Updates: To send information on promotions, updates, and new services (only where you have opted in).
Legal Compliance: To comply with legal, regulatory, and contractual obligations.
Fraud Prevention and Security: To detect, investigate, and prevent fraudulent or malicious activity.
We will only process your personal data when there is a legal basis to do so, such as:
When you have provided consent.
When processing is necessary to fulfill a contract.
When processing is required to comply with a legal obligation.
When processing is in our legitimate interests and does not override your rights.
3 // Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share your information with third parties in the following situations:
Service Delivery: We may engage trusted third-party providers (like cloud hosting, payment processors, and customer support platforms) to perform services on our behalf.
Legal Compliance: We may disclose information to comply with legal obligations or to respond to lawful government requests.
Business Transfers: If CX100 is involved in a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.
With Your Consent: If you opt-in or consent to any other sharing arrangement.
These third parties are contractually obligated to maintain the confidentiality of your information and are only permitted to process data on our instructions.
We will only process your personal data when there is a legal basis to do so, such as:
When you have provided consent.
When processing is necessary to fulfill a contract.
When processing is required to comply with a legal obligation.
When processing is in our legitimate interests and does not override your rights.
4 // Your Rights and Choices
Depending on your jurisdiction (such as GDPR in the EU or CCPA in California), you may have certain rights over your personal information, including:
4.1 Your Rights Under GDPR (for EU Users)
Access: Request access to your personal data.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data.
Restriction: Request restriction of data processing.
Data Portability: Request a copy of your data in a portable format.
Objection: Object to data processing for marketing purposes.
4.2 Your Rights Under CCPA (for California Users)
Right to Know: Request information about the personal data we have collected, sold, or disclosed about you.
Right to Delete: Request that we delete your personal data, subject to exceptions.
Right to Opt Out of Sale: Opt out of the sale of personal information.
Non-Discrimination: You have the right to not be discriminated against for exercising your rights.
To exercise any of your rights, you can contact us at info@cx100.com. We will respond to all verified requests within the timeframes required by law.
5 // Data Retention
We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we will delete or anonymize it in a manner consistent with industry best practices.
If you would like your information to be deleted, please contact us at info@cx100.com.
6 // Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption, access controls, and secure servers.
However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
If you suspect any unauthorized access to your information, contact us immediately at info@cx100.com.
7 // Cookies and Tracking Technologies
We use cookies and other tracking technologies to:
Recognize your device and browser.
Improve website functionality and usability.
Track how users interact with the website for analytics purposes.
You can control or block cookies using your browser settings. However, please note that blocking cookies may impact the functionality of the Site.
8 // Children's Privacy
Our website is not directed at children under 13, and we do not knowingly collect information from children. If we become aware that we have inadvertently collected personal information from a child, we will delete it.
If you believe a child has provided us with their personal information, please contact us at info@cx100.com.
9 // International Data Transfers
If you are located outside of India, be aware that your information may be transferred to and processed in countries that may not provide the same level of privacy protection as your jurisdiction. We take steps to ensure that adequate safeguards are in place, such as standard contractual clauses.
10 // Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting. The "Effective Date" at the top of this policy will be updated accordingly.
We encourage you to review this Privacy Policy periodically to stay informed. Your continued use of our Site after changes are posted constitutes your acceptance of the revised terms.
11 // Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, you may contact us at:
Email: info@cx100.com.
Data Protection Officer (DPO): dpo@cx100.com.
We will review and respond to all inquiries in a timely manner.