VISION SPRINT - GTM STRATEGY

Conduct in-depth research to build comprehensive outreach strategies to onboard new hospitals for a certification program in Middle East.

Research

Research

Research

Design Sprint

Design Sprint

Design Sprint

INDUSTRY

Healthcare

PROJECT TYPE

Design Sprint, Research

DELIVERABLES

Ecosystem Map, Persona Map, Go-to-Market Strategy

01 // THE BRIEF

Establish presence in the Middle East through relevant stakeholders and potential hospitals by conveying the importance of their Heart and Stroke Specialisation certifications.

02 // SERVICES OFFERED

Sprints

Experience Strategy

Experience Strategy

Research

Research

Research

Go-to-Market Strategy

Discovery Workshop

Discovery Workshop

03 // THE APPROACH

The engagement was split in three phases:

  • Phase 01 : Design sprint with product and sales team focused on vision for Middle East market where we worked with the team to create an ecosystem map and potential product improvements to cater to a new market.

  • Phase 02 : Design Sprint with Business Development and Sales team focused on identifying the key strategies to enter the market.

  • Phase 03 : We conducted in-depth research with key stakeholders in major healthcare institutions across Middle East to understand the key deciding factors to select certification vendor for heart and stoke center.

01

Workshop

Context setting & understanding, Problem areas, Marketing analysis, Setting research objectives

02

Research

Surveys & interviews, Persona mapping, Online presence, objective & behaviour

03

Strategy

Offline initiatives & participation, Online content consumption, Digital solutions

04 // THE PROBLEM AREAS

Through the primary and secondary research conducted, we were able to identify core problem areas and the gaps that need to be addressed throughout the sales cycle.

05 // THE SOLUTION

Combining the insights we observed from the stakeholder interviews and the lack of targeted strategy, we followed the hero-hub-hygiene integrated strategy framework to build a persona-centered outreach plan for onboarding new hospitals in new markets.

Persona-based strategy

Persona-based strategy

Persona-based strategy

Offline outreach activities

Offline outreach activities

Offline outreach activities

Digital marketing – social media, GDN, Email marketing

Digital marketing – social media, GDN, Email marketing

Digital marketing – social media, GDN, Email marketing

Digital products – Landing page/portal for lead generation

Digital products – Landing page/portal for lead generation

Digital products – Landing page/portal for lead generation