ALL JOBS

Account Manager

6+ years experience

Hybrid // Bengaluru

CX100 Solutions Private Limited is a premier Design Partner to a Fortune 5 customer based in Bengaluru, India, offering UX/UI/Research services and other design solutions. We are committed to delivering exceptional design experiences to our clients, driving revenue growth, and fostering long-term partnerships.

We are seeking a dynamic and results-driven Account Manager to oversee our engagement with a leading Fortune 10 client based in Bengaluru, India. The ideal candidate will have a strong background in design, coupled with a proven track record in sales and client relationship management. This role is pivotal in driving revenue growth, maintaining customer satisfaction, and expanding our footprint within India and beyond.


What will you do on a daily basis?


  • Maintain and Grow Revenue: Maintain existing revenue streams and achieve a 60% revenue growth in the first calendar year.

  • Customer Satisfaction: Achieve a minimum of 4 out of 5 customer satisfaction rating.

  • Business Expansion: Expand our footprint beyond India to other locations such as Singapore and USA.

  • Prospecting and Sales: Prospect for new opportunities and cultivate relationships with key stakeholders.

  • Invoicing and Collections: Manage invoicing and ensure timely collections.

  • Resource Management: Manage our employees assigned to the account, ensuring optimal utilization while maintaining pre-agreed gross margins per resource.

  • Serve as Single Point of Contact (SPOC): Act as the main point of contact for the customer hiring managers.

  • Collaborate with employees to ensure project success and customer satisfaction.


Additional responsibilities


  • Travel: Travel as required to meet with the hiring managers and explore new opportunities.

  • Case Studies and Information Sharing: Periodically prepare case studies on projects by interacting with our employees assigned to the Account. Conduct brown bag lunch sessions for information sharing and lessons learned.

  • Reporting: Provide regular reports to management on revenue, customer satisfaction, and business expansion efforts.


What do we expect?


  • Bachelor’s degree in design or related field; MBA in Sales or Marketing preferred.

  • Overall experience of 6+ years in sales or business development preferably within the design or technology industry, with at least 2-3 years specifically in managing and growing multi-million-dollar accounts.

  • Strong understanding of UX/UI/Research services and design principles.

  • Excellent communication and interpersonal skills.

  • Ability to work independently and as part of a team.


Perks & Compensation


  • Competitive base salary

  • Incentives based on maintaining existing revenues and securing contract renewals/extensions.

  • Incentives tied to new revenue generation.

  • Bonuses linked to gross margins, customer satisfaction ratings and timely collection of payments.

  • Reporting to Sales Manager and dotted line to Creative Design Head


Ready to take your design career to new heights? Apply now and join our team of creative trailblazers shaping the future of digital experiences.

ALL JOBS

Account Manager

6+ years experience

Hybrid // Bengaluru

CX100 Solutions Private Limited is a premier Design Partner to a Fortune 5 customer based in Bengaluru, India, offering UX/UI/Research services and other design solutions. We are committed to delivering exceptional design experiences to our clients, driving revenue growth, and fostering long-term partnerships.

We are seeking a dynamic and results-driven Account Manager to oversee our engagement with a leading Fortune 10 client based in Bengaluru, India. The ideal candidate will have a strong background in design, coupled with a proven track record in sales and client relationship management. This role is pivotal in driving revenue growth, maintaining customer satisfaction, and expanding our footprint within India and beyond.


What will you do on a daily basis?


  • Maintain and Grow Revenue: Maintain existing revenue streams and achieve a 60% revenue growth in the first calendar year.

  • Customer Satisfaction: Achieve a minimum of 4 out of 5 customer satisfaction rating.

  • Business Expansion: Expand our footprint beyond India to other locations such as Singapore and USA.

  • Prospecting and Sales: Prospect for new opportunities and cultivate relationships with key stakeholders.

  • Invoicing and Collections: Manage invoicing and ensure timely collections.

  • Resource Management: Manage our employees assigned to the account, ensuring optimal utilization while maintaining pre-agreed gross margins per resource.

  • Serve as Single Point of Contact (SPOC): Act as the main point of contact for the customer hiring managers.

  • Collaborate with employees to ensure project success and customer satisfaction.


Additional responsibilities


  • Travel: Travel as required to meet with the hiring managers and explore new opportunities.

  • Case Studies and Information Sharing: Periodically prepare case studies on projects by interacting with our employees assigned to the Account. Conduct brown bag lunch sessions for information sharing and lessons learned.

  • Reporting: Provide regular reports to management on revenue, customer satisfaction, and business expansion efforts.


What do we expect?


  • Bachelor’s degree in design or related field; MBA in Sales or Marketing preferred.

  • Overall experience of 6+ years in sales or business development preferably within the design or technology industry, with at least 2-3 years specifically in managing and growing multi-million-dollar accounts.

  • Strong understanding of UX/UI/Research services and design principles.

  • Excellent communication and interpersonal skills.

  • Ability to work independently and as part of a team.


Perks & Compensation


  • Competitive base salary

  • Incentives based on maintaining existing revenues and securing contract renewals/extensions.

  • Incentives tied to new revenue generation.

  • Bonuses linked to gross margins, customer satisfaction ratings and timely collection of payments.

  • Reporting to Sales Manager and dotted line to Creative Design Head


Ready to take your design career to new heights? Apply now and join our team of creative trailblazers shaping the future of digital experiences.

ALL JOBS

Account Manager

6+ years experience

Hybrid // Bengaluru

CX100 Solutions Private Limited is a premier Design Partner to a Fortune 5 customer based in Bengaluru, India, offering UX/UI/Research services and other design solutions. We are committed to delivering exceptional design experiences to our clients, driving revenue growth, and fostering long-term partnerships.

We are seeking a dynamic and results-driven Account Manager to oversee our engagement with a leading Fortune 10 client based in Bengaluru, India. The ideal candidate will have a strong background in design, coupled with a proven track record in sales and client relationship management. This role is pivotal in driving revenue growth, maintaining customer satisfaction, and expanding our footprint within India and beyond.


What will you do on a daily basis?


  • Maintain and Grow Revenue: Maintain existing revenue streams and achieve a 60% revenue growth in the first calendar year.

  • Customer Satisfaction: Achieve a minimum of 4 out of 5 customer satisfaction rating.

  • Business Expansion: Expand our footprint beyond India to other locations such as Singapore and USA.

  • Prospecting and Sales: Prospect for new opportunities and cultivate relationships with key stakeholders.

  • Invoicing and Collections: Manage invoicing and ensure timely collections.

  • Resource Management: Manage our employees assigned to the account, ensuring optimal utilization while maintaining pre-agreed gross margins per resource.

  • Serve as Single Point of Contact (SPOC): Act as the main point of contact for the customer hiring managers.

  • Collaborate with employees to ensure project success and customer satisfaction.


Additional responsibilities


  • Travel: Travel as required to meet with the hiring managers and explore new opportunities.

  • Case Studies and Information Sharing: Periodically prepare case studies on projects by interacting with our employees assigned to the Account. Conduct brown bag lunch sessions for information sharing and lessons learned.

  • Reporting: Provide regular reports to management on revenue, customer satisfaction, and business expansion efforts.


What do we expect?


  • Bachelor’s degree in design or related field; MBA in Sales or Marketing preferred.

  • Overall experience of 6+ years in sales or business development preferably within the design or technology industry, with at least 2-3 years specifically in managing and growing multi-million-dollar accounts.

  • Strong understanding of UX/UI/Research services and design principles.

  • Excellent communication and interpersonal skills.

  • Ability to work independently and as part of a team.


Perks & Compensation


  • Competitive base salary

  • Incentives based on maintaining existing revenues and securing contract renewals/extensions.

  • Incentives tied to new revenue generation.

  • Bonuses linked to gross margins, customer satisfaction ratings and timely collection of payments.

  • Reporting to Sales Manager and dotted line to Creative Design Head


Ready to take your design career to new heights? Apply now and join our team of creative trailblazers shaping the future of digital experiences.